Process consulting

Find potentials

Put an end to error-prone manual processes and long IT provisioning times. Together, we analyze your processes in key IT areas and identify your optimization and automation potential.

We provide you with honest insight and your roadmap for improvement. But we don’t leave you alone with this. If you need support with implementation, we are there for you and tackle it together with you.

automate | routine tasks.

As an IT manager or team lead, you need to improve the quality of your IT services and free your employees from routine tasks. With our process consulting and the resulting optimization, you will achieve consistent and high quality in your processes. This will increase the acceptance of IT and the satisfaction of your users.

You gain more transparency about your processes and can thus make a better risk assessment. Detailed catalogs of measures show the way to the „next level“.

Since many processes have „grown historically“, most customers have resigned themselves to the status quo. Optimization and improvement is often not carried out due to the workload.

successful | realized projects.

Companies of different sizes and from various industries take advantage of our consulting know-how and subsequent implementation expertise.

Automated packaging and distribution

Industry: Mechanical engineering

Creation of a web portal where developers can request software, which in turn is created fully automated as a package in Ivanti EPM and Microsoft SCCM and made available on developer computers.

Advanced Autopilot process

Industry: Outsourcing

Implement a Microsoft Intune autopilot process with subsequent device renaming, automatic AD group mapping, patch installation, and user UI to full patch – without IT intervention.

Quality assurance in the core business

Industry: Retail

Develop release management strategies to ensure quality in business critical processes and proactively inform in case of disruptions.

What makes five(9)s different? More than 20 years of expert knowledge and experience from over 30 different companies combined with technical expertise and extensive development know-how. We can not only point out customer-specific optimizations, but also implement them.